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FAQs

Please check the Frequently Asked Questions page before submitting a bug report or contacting Berryware support.

Support E-mail Address: support at berryware dot com.

Bug Reports

If you have encountered a bug in one of our products then please send an e-mail to support at berryware dot com and include the following information:

1. Name
2. E-mail Address
3. Product
4. Product Version
5. Operating System
6. Problem Description
7. Steps To Reproduce
8. Appropriate Input/Output Files *

* For example, if the product is SQLMatcher then the SQL scripts that reproduce the problem should be included in this submission. Error log files should also be included if relevant.  
 
 
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